It was timely to capture some of my thoughts whilst I was recruiting for a newly created role at work.
So I have a couple of additions to the basics…
1. Your contact number. Make sure a potential employer can make contact with you at your contact number! In the latest round of recruiting I have embarked upon, I actually had trouble getting in touch with a couple of candidates.
One had a dodgy message bank service which would not seem to take my message. You had to enter the number of the phone to be able to leave a message – which I did, but it still did not want to record my message!
The other had one of those “Leave a short 10 second message and we will convert it to text and send”. That might be OK for your friends or family who you can kinda derive some kind of meaning from the garbled SMS. I have not yet seen any speech to text software work yet… So how is it going to handle “Hi This is Damian from XXXX, calling in reference to your application for role XXXX. Please call me back on XXXXX.” The ten seconds runs out before you get too far in! Switch this off whilst you are actively pursuing roles. Stick with safe voice mail.
2. If you are actively pursuing roles, it would probably be a positive move to answer your mobile wherever possible. In this age of caller ID, it is tempting to not answer any calls from a number that you do not recognise. I am pretty sure this is happening because I often leave a message and receive a return call within 2 minutes. By then, I am usually on a call to another candidate – and start the phone tag games! It saves the recruiter time if you just answer your phone!
3. If you can’t remember which role I am calling about that you applied for, you are probably using the shotgun approach a little too liberally! Target roles, and make sure you spend time researching the role, matching your skills, and preparing the first part of your story in case you get a call!
Finally, I am still surprised at how many people do not provide a cover letter outlining why they are a great match for the role. Just a couple of key points highlighting specifically why you are a great candidate that match up with what is in the job ad will get you past the first post everytime! Not a generic “I am enthusiastic, hard working etc” but a short targeted pitch demonstrating that you know a little about our business, and that you have the skills and experience we are looking for.
So, hopefully we will have a new consumer contact co-ordinator on board soon! Next recruit – Senior Brand Manager. Call me if you are interested!